This article and video is regarding the Heat Map report in the reporting area. To learn how to configure the main heat map please review the article found at the following URL: https://intercom.help/essential-erm/en/articles/6066636-customizing-heat-maps

Admin users have the ability to create custom heat maps for their heat map report. Using the dropdown to the right of the date select box at the left above the heat map Admin users have the option to "Create New". Selecting this option will bring the user to a editable heat map. Once the user has configured the new heat map they can save it and it will be in option in the same dropdown used to select "Create New" going forward.

The video below illustrates this process.