The Euryka Help and Support page gives you quick access to guides, resources, and assistance so you can get the most out of Euryka.
Access Help Resources:
To view guides, FAQs, and articles on how to use Euryka, click the Help icon on the sidebar or click the blue Support icon at the bottom right of any screen.
You can also access key Help topics by hovering your mouse over the Understanding Euryka card on your Dashboard and clicking Get started.
For guided tutorials and video walkthroughs, visit Euryka Academy: https://euryka.ai/academy/
How to Contact Support:
If you need direct assistance:
Click the blue Support icon at the bottom right corner of any screen.
Choose Messages.
Type your question and send it to our team.
Our Commitment to You:
Standard Response Time: We aim to reply to all enquiries within 2 hours.
Support Hours: Monday to Friday, 9 AM to 5 PM GMT.
Book a Personal Support Session:
If you prefer a more in‑depth walkthrough, you can book a 1‑to‑1 video session with our Customer Success Team for tailored guidance.
We use Intercom to manage support and communication to ensure a smooth experience. Your success with Euryka is our priority.