Introduction
This guide explains how to start the terminal in kiosk mode, connect a QR scanner, and ensure badges print automatically during guest check-in.
The Badge Printing Terminal allows event hosts to quickly check in guests and print badges automatically.
Typical check-in flow:
Guest presents QR ticket
QR code is scanned
Guest profile appears
Guest get checked-in and Badge prints automatically
The terminal runs in Google Chrome Kiosk Mode, ensuring:
full-screen interface
no accidental browser navigation
automatic printing to the default printer
⚠️ Important for hosts:
Always test the entire setup before the event to ensure scanners, printers, and internet connections work correctly.
Step-by-Step Guide
Option 1 — Using the Built-in Camera
You can scan QR codes using your laptop camera.
Steps:
Open the Badge Printing Terminal
Allow camera access
Hold the QR code in front of the camera
This option works well for small events.
For larger events, an external scanner is recommended.
Setup on Mac
Step 1 — Close Google Chrome
Make sure Chrome is completely closed.
No Chrome window should remain open.
Step 2 — Open Terminal
Open Terminal using the Mac search.
Step 3 — Start the Badge Printing Terminal
Paste the following command into Terminal:
⚠️ Replace the URL with the Badge Printing Terminal URL of your own event
pkill -x "Google Chrome"; sleep 2 && /Applications/Google\ Chrome.app/Contents/MacOS/Google\ Chrome \ --kiosk \ --kiosk-printing \ "https://app.eventpage.ai/events/{youreventname}/badge-printing-terminal"Chrome will launch in Kiosk Mode and automatically open the Badge Printing Terminal.
Setup on Windows
Step 1 — Close Google Chrome
Make sure Chrome is completely closed.
No Chrome window should remain open.
Step 2 — Open Command Prompt
Search for CMD and open Command Prompt.
Step 3 — Start the Badge Printing Terminal
Paste the following command:
⚠️ Replace the URL with the Badge Printing Terminal URL of your own event
taskkill /F /IM chrome.exe & timeout /t 2 & "C:\Program Files\Google\Chrome\Application\chrome.exe" --kiosk --kiosk-printing "https://app.eventpage.ai/events/{youreventname}/badge-printing-terminal"Chrome will start in Kiosk Mode showing only the Badge Printing Terminal interface.
Printer Setup
To ensure badges print automatically:
Install your printer
Set the printer as default printer
Run a test print
Kiosk printing automatically prints to the default printer.
Best Practices
Test the Setup Before the Event
We strongly recommend testing:
scanner
printer
badge layout
internet connection
Perform at least 10 test scans.
Use a Dedicated Scanner for Large Events
While cameras work, a USB QR scanner provides:
faster scanning
fewer errors
better performance in low light
Product recommendation: https://amzn.to/4li2Ka9
Prepare Backup Equipment
For important events consider having:
a backup scanner
a second check-in terminal
extra badge paper
Troubleshooting & FAQs
Q1: The scanner scans but nothing happens
Possible reasons:
the browser window is not focused
the scanner is not configured as keyboard input
the wrong event terminal is open
Try clicking inside the terminal interface and scan again.
Q2: The badge does not print automatically
Check the following:
printer is set as default printer
paper is loaded
Chrome was started with --kiosk-printing enabled
Q3: The camera does not work
Make sure:
camera access is allowed in Chrome
another application is not using the camera
Q4: Chrome does not start in kiosk mode
Ensure Chrome is fully closed before running the command.
Q5: Can I use multiple check-in terminals?
Yes.
Multiple terminals can scan guests simultaneously. The system synchronizes check-ins in real time.
Q6: Do I need internet access?
Yes. The terminal needs an internet connection to retrieve guest data and update check-in status.
Professional Event Check-in Services (Optional)
For large or high-profile events, a professional on-site check-in setup can significantly improve speed, reliability, and guest experience.
While eventpage.ai provides all the tools to run check-in yourself, some organizers prefer to work with a professional check-in partner.
Our event check-in partners can provide:
self-service badge printing machines
high-speed QR scanning terminals
professional on-site staff
multiple check-in counters
large-scale badge printing systems
technical support during the event
This setup is especially useful for:
conferences with 500+ guests
VIP events
multi-day events
events with many parallel check-in points
These systems allow guests to scan their ticket and print their badge themselves within seconds, reducing waiting times significantly.
When to consider a professional check-in setup
You may benefit from a professional setup if:
you expect high guest volume
you want self-service badge printing stations
you require on-site support
your event requires multiple entry points
Learn more
You can learn more about professional event check-in solutions here:
Or contact our team to discuss your event setup.