Related Questions
Will a refund from Stripe appear in Event Temple?
Do refunds show automatically
How can I process a refund?
How do I add a refund to my booking
Procedure
Locate the Booking you wish to refund
Go to the Payments Tab
Select New Payment
In the New Payment pop-up, enter the refund details
to make a refund enter a negative amount
Save
Additional Information:
When adding the refund, you can attach it to an invoice and/or event to match up with the original payment if necessary.
On the invoice you can choose to select "Payments Record Table" which will show all transactions associated to the invoice.
If you have a Stripe Integration, you'll need to process the refund in Stripe & manually post the refund details in Event Temple.
If you delete a refund in Event Temple, this will not affect any refunds processed through Stripe.