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Invoices | Workspace

Invoice, Payment, Subscription, Seats, Download, Receipt, Bill, My invoice, Subscriptions information, Seat payment, Find invoice.

Patricija avatar
Written by Patricija
Updated over 8 months ago

The invoice on Expandi includes all information related to the subscriptions (seats) that you have purchased. In the invoice, you can check how much you need to pay for the active seats and for how many active seats the invoice was issued. As well as you can download it and save it for yourself.

Table of contents:

Where to find invoices on Expandi?

  1. Click on the Workspaces menu and select Subscriptions & Payments

  2. While there, find the relevant subscription that you'd like to look into and click on 3 dots menu button

  3. Select an option Go to subscription page:

  4. Click on the Invoices tab. In the invoice section, you are able to see information such as the invoice number, the date the invoice was created, the amount, the status (if it is paid or not and actions (download).

    If the invoice is "not paid" to pay for it you would have to download the invoice and click on the Payment link there.

    If you wish to change your billing email address, please click here to find the steps.

    The information on how to change your credit card information is included here.

How to understand the invoice?

In the bottom part of this section of the article, you can see what an invoice from Expandi looks like. The invoice includes the period you’re paying for (1 month, from date to date), and the amount you’re paying, and at the bottom, you have a link where you can pay (underlined).

To help you understand the invoice itself, here is a detailed explanation:

Every invoice is from date to date. If you create an account in Expandi on the 2nd of March, you will receive an invoice on the 2nd day of every month (2nd of April, 2nd of May, etc.).

As you can see in the example below, the accounts of this person were created on the 2nd day of the month, this is why every month, on the same day, the person needs to pay in order to continue using Expandi.

You always pay one month in advance – on the 2nd of February, you’re going to pay for the period from the 2nd of February until the 2nd of March, for example.

However, many people add more LinkedIn accounts to the main admin account on Expandi (meaning, that multiple accounts are run by the same admin). You can see an example of that below.

This person added an account on the 5th of February. Instead of being charged when they add an account and being billed every month on the 5th (which will lead to 2 different invoices for one Expandi admin account), the charge for the new seat is added to the next invoice (meaning, from the 2nd of March till 2nd of April).

You can also see that the person initially had 3 accounts (subscriptions/seats) on the 5th of February, then decreased the number to 2 later that day, then created 2 new subscriptions (seats) on the 11th of February (making them 4).

Therefore, if you add a seat to your admin account after you pay for the following month, you’re going to be charged for that seat in the next invoice you receive.

You can also notice that there is a “Remaining time” and “Unused time”. The remaining time is calculated as the number of days left till you get your next invoice multiplied by the price per day.

In the example, the first remaining time is from the 5th of February until the 2nd of March – 3 days have already passed from the last invoice and these accounts have not been used for the time being. This is why, these 3 days are deducted from the price as “unused time”.

In the last row, you can see the number of seats you are paying for in the following month.

Invoice video explanation

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