What is the shipping policy?

Delivery times vary depending on the destination and the chosen shipping method:

These times are estimates and may be affected by factors beyond our control (strikes, weather conditions, customs, etc.).

We cannot be held responsible for delays caused by carriers or customs authorities. In case of a lost or stolen package, we commit to conducting an investigation and finding an appropriate solution (refund or reshipment, depending on the case).

We deliver to the following areas:

Shipping fees are calculated based on the destination and selected shipping method. These fees are displayed during the checkout process before payment is confirmed.

You can also pick up your order at our Montreal office. If you choose this option, you will receive a confirmation email when your order is ready for pickup.