When you create and submit a task or invoice through Factofly, it is assigned a status every time it is registered, reviewed, or forwarded in our system.
Status descriptions for tasks
Please note! Tasks can only be created for the future. It is important that you submit the task before starting the job, as Factofly needs to insure you while working.
"Draft" - you have created a task and are in the process of filling in the information. The task has not yet been sent to Factofly.
"Sent" - your task has been sent to our system and is awaiting registration by our accounting department. Your task has not been sent to the customer.
"Approved" - your task has been reviewed and approved by Factofly. We can now purchase insurance for you so that you are covered during the work.
"More info required" - we need relevant information from you or the task itself before we can approve it. Contact us by phone or chat.
Status descriptions for invoices
"Sent" - your invoice has been sent to our system and is awaiting registration by our accounting department.
"Pending" - your invoice has been registered in the system and is awaiting review.
"Sent to company" - your invoice has now been processed and sent to your customer.
"More info required" - we need relevant information from you or your customer before we can send it to the company. Contact us by phone or chat.
"Payment received" - your customer has paid. We will ensure that your salary is paid to you within 2 working days.
"Payment delayed" - your customer has not paid within the specified payment deadline. Contact us by phone or chat.
Read more about the difference between tasks and invoices here.