KinderConnect is a portal used to manage the attendance of subsidy-supported children and check payment status. It is a required system to coordinate subsidy payments with multiple state agencies across the United States (TX, MO, NY, LA to name four).
The Famly integration allows you to transfer attendance records to KinderConnect with the click of a button. This:
Removes the need for manual data entry, which saves a lot of time
Equalizes attendance tracking across subsidy and full pay families - no need for two separate systems
Ensures the correct info is associated with subsidy-eligible children
Provides a record of what data has been transferred when for later reference
Set up the KinderConnect Integration
☝️ The integration is currently available for the states of Texas, New York, Missouri, and Louisiana - more to come.
Get credentials from KinderSystems
Contact the KinderConnect support team to obtain your integration credentials. Ask them to provide the following:
KinderConnect Provider ID
Famly Integration Password
You can reach specific support teams in the following states:
Configure the integration in the Famly app
Please ensure that you are doing this from a Manager account and remember to get your credentials from KinderSystems support before you do this step.
Go to Settings → Integrations → Manage integrations
Click the Enable button to the right of KinderConnect
In the modal that opens, click the Connect button
Type in State and press Continue
Input the following
providerId
providerPassword (Famly Integration Password) supplied by KinderSystems
State Type in one of the four supported states (NY, MO, LA, TX)
Either leave the Target testing environment blank or set it to No
Close the modal by clicking outside or clicking on the X in the upper left corner
Submit attendance data to KinderConnect
To submit your children’s attendance data, you have to navigate to Attendance → Child attendance and click the Kinder Connect button at the top right of the page.
The first page you will see is the Submissions overview where all exports made from the Famly app to the KinderConnect system are shown.
Start a new data transfer
To start a new transfer, click the New transfer button at the top right. This opens a period selector.
Select the period you want to send data for
Click New transfer
Link children
Famly will now fetch a list of all children approved by KinderConnect for the selected period. You will have to link the children fetched from KinderConnect with the children you have in Famly using child names and birthdays as a guide.
💡 All linked children will be remembered by the system, so you will only have to link a child once.
Once you have linked a KinderConnect child to a Famly child it will be shown under the Linked children grouping and those children will be removed as option in the link child dropdown.
If you link a child and the birthday in Famly doesn’t match the one in KinderConnect, the system will show a warning. You can continue despite the warning if you believe everything is fine.
If you link a KinderConnect child to a wrong child in Famly, you can press the Unlink button and link to the correct child.
Once you have linked all children correctly, press the Next button.
☝️ Note: It is very important that you double-check that all children are linked correctly, since this will be used for submitting attendance data from Famly to KinderConnect and will also be used in future submissions.
Review Attendance
You are now on the final step of submitting attendance data to KinderConnect. Here you can see a summation of all relevant data for each child being sent to KinderConnect.
Press the Export button to start the transfer.
You will then be sent to the Overview page, where you will see your transfer "In progress"
Once it is done, which can take several minutes, the status will change to "Success" after a page refresh
In case of failure, the status will be "Failure" and you can hover it to see why it failed
Attendance data confirmation
Great - your export is done. Next, log into KinderConnect and verify that the attendance data transferred as you intended.
Log into your KinderConnect account
Go to the Attendance Tab on the top and select Detail from the drop down
Your data will have automatically been added to the attendance report in KinderConnect for the selected date range. You should see the “In” and “Out” time filled in for each child with green check marks
Reload the page if you do not see the data immediately
☝️ If you notice any discrepancies that need to be corrected within the data sent to KinderConnect, amend the data in Famly and resend to KinderConnect for the relevant period.
The integration only populates your attendance data in KinderConnect. Any additional updates, processing, or KinderConnect functionality must be handled outside of the Famly application.