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Parents 🧸: Change or Reset Your Log-in Password

Change or reset a forgotten password

Julia Rose avatar
Written by Julia Rose
Updated yesterday

How to Change Your Password

If you know your current password and want to update it:

  1. Click on your profile photo in the top-right corner and select Your Settings.

  2. Click on the Password and PIN section.

  3. Enter your current password, then type in your new password.

  4. Click Save to confirm the change.

💡 Famly no longer supports password autofill or the "Remember Me" option when logging in. Please choose a password you'll remember.


What to Do If You Forgot Your Password

If you've forgotten your password, you can reset it in just a few steps:

  1. Enter your email address and follow the on-screen instructions.

  2. Check your email inbox (and spam folder) for a message from Famly.

  3. Click the link in the email that says Click here to reset your password.

    • If the link doesn't work, copy and paste it into your browser (Chrome is recommended).

  4. On the reset page, enter your new password and confirm it.

  5. Click Save.

You’ll receive an email confirming that your password has been successfully updated.

💡 Reminder: Since Famly does not allow password autofill or a "Remember Me" login option, be sure to select a password you can easily recall.

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