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In-app Payments

How to set up and automate payments, in order to manage all tuition collection in Famly, save you time, and improve the parent experience.

Julia Rose avatar
Written by Julia Rose
Updated over 2 weeks ago

Famly offers speedier payments for parents that pay by debit card, credit card, and ACH directly in the app. Parents can pay their outstanding balance in Famly either automatically, or with just a couple of clicks, without any manual work from your site. Your financial reports and accounts will, of course, be updated in real time.

Where to find in-app payments

  • ⚙️ Settings → Finances → Billing and payments

☝️ When you set up in-app payments, automatic payments will become enabled. Your payers at your center can still opt in or out of this; they will just always have the option to use an automatic method.

Check out the video below to get an overview of in-app payments in Famly:


Get started with in-app Payments

🔒 To set up and edit in-app payments, you need the "Can set up and manage in-app payments" permission and the permission to manage financial information.

You will set up your account with Stripe for payment processing. Follow the instructions by clicking Set up.

Enter personal details

Entering your personal details is necessary to verify the account. Make sure that you are entitled to complete this set up on behalf of the site.


Company Info: Are there additional owners with at least 25% ownership? (If the account responsible has ownership, he/she should not be listed as an additional owner).


Account Responsible: Enter the details of the account responsible.
(This is the person that has authority to sign contracts on behalf of the company).

Upload picture of ID

As you are doing the setup on behalf of the site, Famly needs to verify your details before your setup is complete:


Verification

Once you have entered all the required details, our payment provider will verify them. If some details were incorrect, such as a blurry photo of your ID, or a misspelling of an address, we will ask you again for more information.

Should the person who set up in-app payments leave, don't worry - their personal details were only used to verify the account. The details are not used for anything else.

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