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How to set up your complimentary order reasons

Manage your own list of comp ticket reasons to use in your ticket office

Updated over a month ago

Assigning a reason for a complimentary order helps with the organisation of a fixture or event. When you view the a fixture or event page, you will see your complimentary orders grouped by reason, helping you keep track of what you have distributed and why.

To update your complimentary orders reasons, do the following:

  • Click the settings icon on the top right

  • Click the 'Comp tickets' item

  • You will see a list of pre-set values, deselect the ones you don't want to use

  • To add a new one to the list, select 'Add reason' on the top right

  • Write the comp reason you want to add

  • Click 'Save'

  • This will now be available to use in the ticket office

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