Welcome to Fanbase! We are excited to have your club on board. To make your onboarding process smooth and hassle-free, we have put together a step-by-step guide:
We will create your account on the platform: Once we have completed the step, we will invite the relevant admins to access the account. Those emails will receive and email inviting them to register and once they have completed that step, they will have access.
Check club details: We will have pre-loaded some club details for you in settings, such as name, venue location and branding. Give these a quick check to ensure it's correct! You can do this by clicking on the settings cog in the top right corner, you will then be taken to a club details page.
Connect to Stripe: We have chose to use Stripe as the payment processer for our platform and they are considered an industry standard for processing payments safely and securely. To connect a Stripe account, click the settings cog on the top right and click' integrations'. This is done by selecting the settings cog on the top right-hand corner, finding the Stripe integration tile and clicking connect. There will be on onboarding process with Stripe which will take roughly 5 - 10 minutes if you have the information to hand.