Skip to main content

How do I manage an order?

Updated over a year ago

Hey! Are you looking to manage a certain ticket order? No worries, just follow the instructions outlined below to have full autonomy over your order management.

  1. When on the dashboard, Click 'Orders' on the left hand side, where you will then see a chronological list of every order from latest to oldest.

  2. When you have found the order you would like to manage, click 'View order' on the right hand side of the order

  3. You will then see a more detailed view of that order in particular, and to manage the order, click 'Manage Order on the top right

  4. You then have three options:

    1. Print Tickets

    2. Resend email confirmation

    3. Cancel Order

  5. Select your desired action

If you have any questions about how to manage an order please feel free to get in touch with us at support@fanbaseclub.com

Did this answer your question?