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How to do a seat swap

Updated over a month ago

To swap a seat for a fan, follow these steps:

Step 1: Access the Order

  1. From the dashboard, select ‘Orders’ on the left-hand side.

  2. Find the order that needs to be swapped and click ‘View’ on the right-hand side.

Step 2: Swap the Seats

  1. On the top right-hand corner, select ‘Manage’, then click ‘Swap Seats’.

  2. On the right-hand side, click the pencil icon next to the seats that need to be changed.

  3. Select a new seat on the seat map.

  4. Repeat this step for each seat that needs to be swapped.

Step 3: Confirm the Swap

  1. Once all seats are swapped, click ‘Next’ to proceed to the order summary screen.

  2. If the new seat has a higher ticket tier, you will be prompted to take payment.

    • If there is no price difference, it will display as free.

  3. Click ‘Next’, and the seat swap will be complete.

Now the fan has successfully swapped their seat! 🎟️🔄🏟️

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