On Fanbase, you can block off seats in two ways:
Season Level – Seats are blocked for every fixture connected to that season.
Fixture Level – Seats are blocked only for a specific fixture.
Blocking Seats at Season Level
Click ‘Tickets’ on the left-hand side of the dashboard, then select ‘Season Tickets’.
On the Season Ticket screen, select ‘Sale Windows’.
Click ‘Manage’ on the right-hand side of the sale window.
Select ‘Block Off Seats’.
The seat map will appear—click on the seats you want to block.
Click ‘Save’ on the top right-hand corner.
✅ The process is the same to unblock seats.
💡 Note: You can save changes up to 10 times per day. You can block multiple seats per save but only save 10 times. Unblocking seats has no limit.
Blocking Seats at Fixture Level
Click ‘Schedule’ on the left-hand side of the dashboard, then select ‘Fixtures’.
Click ‘View’ on the fixture where you want to block seats.
Select ‘Allocated Seating’.
Click ‘Block Off Seats’.
The seat map will appear—click on the seats you want to block.
Click ‘Save’ on the top right-hand corner.
✅ The process is the same to unblock seats.
💡 Note: The same 10 saves per day rule applies here. You can block multiple seats per save, but only save 10 times. Unblocking seats has no limit.
Now you know how to block off seats for both season-wide and individual fixtures!
🎟️🚫🏟️ Let me know if you need further clarification! 😊