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🚩 Change my address permanently

I have to move or I have a second venue for slots: what should I do?

Adèle Mazet avatar
Written by Adèle Mazet
Updated over 10 months ago

If you need to change your address permanently, and not just for one or two exceptional slots, let Wecandoo know as soon as possible, in advance of the move. We'll then be able to warn the customers and make the changes before the participants (and our teams) are inconvenienced.

Write to us using the instant chatbox in your artisan back-office or by email (artisans@wecandoo.com) with the information below:

  • When do we need to change your address?

  • What is the new address?

  • Is it accessible to people with reduced mobility?

  • Are there any major changes for customers (distance, type of site, etc.)?

  • Have you informed them?

If the change is minor, we'll send a simple notification. If it's more significant, our team will discuss what should happen to the gift cards associated with your workshop (and this first location).

Don't hesitate to contact us on the chatbox in your artisan back-office, or at artisans@wecandoo.com

The Wecandoo team

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