To make sure that participants are available, and to avoid requests for refunds/exchanges to another workshop, it's a good idea to keep an eye on your calendar, and think about changing slots that no longer suit you while there's still time.

💡 No registrations, no problem: move your slot to the desired time, in the weekly view, directly from your Espace Artisan calendar using drag and drop. Just click, drag and drop.

Of course, you must avoid making changes lasting more than 30 minutes, especially if they are made just a few days before the workshop: we have strict rules with our customers to protect our artisans from losses, so do your utmost to prevent such situations (by checking your calendar regularly).

If your workshop is less than 7 days away, you can click on the desired slot and choose to move it by clicking on "Move event". Then all you have to do is select the new time and confirm your choice. Customers will be automatically notified by email.
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⚠️ For major changes, contact us via the instant chat box in your Espace Artisan or by email (artisans@wecandoo.com), giving us as much information as possible (date concerned, reason for the change, whether you've already informed your subscribers). You must first obtain your customer's consent: we'll ask for it if necessary. We will then proceed with the change and notify your clients by email.
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