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What is the difference between deactivating a team member and removing them from the LMS entirely?

Written by Sveta Vyatkina
Updated today

Deactivating a team member suspends their access to the LMS while preserving all of their learning records, progress, and certificates. This is reversible. Deactivated users are excluded from active reports but can be filtered back in.

There is no permanent deletion of a team member from the LMS dashboard. Individual learner records remain on the Alison platform even after account deactivation. If a learner wants their personal data removed entirely, they must contact Alison directly to request account deletion.

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