BUSINESSES
How can I create Learning Paths and assign them to users?
How do I edit or delete Learning Paths?
Can I assign Individual Courses to my team members?
What are the different ways to add team members to the LMS?
How can I invite team members to the LMS?
How do I deactivate a team member?
What types of reports can I access on the manager dashboard?
How do I manage and view a team member's learning progress and certificates?
How do I access and download reports?
Why did I receive a ‘Request an Assignment’ notification from my learners?
What is the benefit to opting for a paid LMS+ plan?
What forms of payment are accepted?
How is the subscription billed?
What are the benefits of upgrading from a monthly plan to an annual plan?
Can I switch my plan at any time?
How does the upgrade work?
Can I add more users to my subscription mid-cycle?
What kind of support can I expect with my subscription?
Are co-branded certificates included in all plans?
How many complimentary digital certificates do I get per month in each plan?
Can I downgrade from a higher plan to a lower one?
What happens if I decide to cancel my subscription?
Do you offer any discounts for non-profits or educational institutions?
Why is uploading your logo important?
How do I buy certificates for my team?
Is there a discount available for bulk certificate purchases?
What's the difference between the 'auto allocate' and 'custom allocate' certificate options?
I have purchased certificates but can't seem to allocate them, what could be the issue?
Can I search or filter the certificates in any way?
What is the process for setting up a Learning Path with private courses?
Do I need to enter my credit card details for the free trial?
Is my data secure?
What are the prices for all LMS+ subscription plans on a monthly basis?
What are the prices for all LMS+ subscription plans on a yearly basis?
What is an API integration?
How many users can I have with Alison’s bespoke API?
What benefit does an Alison API integration offer my business?
API provides reports on learning activity. What kind of data can I expect?
What is the price of Alison’s bespoke API solution?
Do you have a free trial for the API?
How much does the Ads-free API cost?
What are the payment options for the API?
How do I subscribe to the Alison API?
Can I cancel an annual API subscription before 1 year?
Can my organisation purchase printed or framed certificates and diplomas for our user/employees and still avail of the discount?
Can my organisation purchase certificates or diplomas without subscribing to any monthly plan?
What is a REST API?
Why is REST API preferred?
What are the primary methods used in REST API?
How does REST API handle data formats?
How secure is the REST API?
Can I limit who accesses our REST API?
How does the REST API ensure high performance?
Is REST API scalable?
Is the REST API compatible with any system?
Do I need specialized software to work with a REST API?
Do I need technical expertise for Alison’s API integration?
How long does an API integration take to implement?
Is the Alison API compatible with the LMS or HR software used by my business?
Are there rate limits on the API calls?
Where can I find documentation for the REST API?
What support do you offer if I face issues with the API?
How do you handle versioning with the REST API?
Will I be notified of updates or changes to the API?
What's the "Assigned to You" tab for?
What are learning paths?
What are individually assigned Courses?
I haven't been assigned any courses or learning paths. What should I do?
Can I complete my courses even if the due date has passed?
What is the 'Self-Enrollments' tab for?
If I self-enroll, will I receive a certificate from my manager?
I see an 'Other Assignments' link in the 'Self-Enrollments' tab. What is this?
What are study reminders?
How do I set up a study reminder?
I no longer want to receive reminders. How do I turn them off?
Where can I view my completed courses and details?
How can I access my Learner Record after course completion?
How can I get a certificate for a completed course?
When will I receive my certificate?
Can I get a hard copy of my certificate?