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Assign Certificates to Learners

Written by Sveta Vyatkina

When you purchase certificates through the LMS, they are added to your organisation's Certificate Bank. Super Admins, Admins (with the appropriate permissions), and Group Managers can then assign certificates from the Certificate Bank to eligible learners.

Purchased certificates stored in the Certificate Bank do not expire. They remain available until they are assigned to a learner or your organisation's LMS account is closed.

Purchasing certificates in advance ensures they are immediately available when learners complete their training.

Auto Assign vs Manual Assign

The LMS supports two methods of certificate assignment, depending on your subscription.

Auto Assign (FreeLMS)

With FreeLMS, certificates are assigned automatically on a first-completed, first-served basis.

As learners complete eligible courses, available certificates from your Certificate Bank are automatically awarded in the order learners finish their training. Managers cannot choose which learner receives a certificate.

Manual Assign(LMS+)

LMS+ gives you full control over certificate assignment.

Super Admins and Admins (with the appropriate permissions) can decide:

  • which learners receive certificates

  • when certificates are assigned after course was completed

  • which completed courses or learning paths should be certified

This allows organisations to certify learners according to their own policies and training objectives.

Complimentary certificates (LMS+)

LMS+ subscriptions include a monthly allocation of complimentary certificates.

These certificates can be claimed for any completed Alison course or diploma, regardless of whether the learning was:

  • assigned through the LMS, or

  • self-enrolled by the learner.

Complimentary certificates are issued every month and must be used within the same billing month.

Unused complimentary certificates expire at the end of the month in which they are issued. They do not roll over to future months and cannot be exchanged for cash or account credit.

How do I assign certificates? (LMS+)

There are two ways to assign certificates from your Certificate Bank.

From the Certificates Report

Open the Certificates Report, locate the learner, and click Assign next to the completed course or certificate request.

From a Group (LMS+)

Managers can also assign certificates directly from a group's page.

  1. Open the required Group.

  2. Select All Actions.

  3. Click Assign Certificates.

This opens the Certificate Assignment panel, where you can manually select learners and assign certificates from your Certificate Bank.

When allocating certificates from a group, the system identifies all eligible completed learning within that group. Certificates can then be assigned for completed standalone courses as well as completed courses that form part of a Learning Path.

If a learner enrols in a course independently, outside of their assigned learning, and would like a certificate for that course, they can either purchase the certificate themselves or request certificate assignment from LMS admins.

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