LEARNERS
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By Sveta and 1 other2 authors136 articles
How do I sign up for Alison?
I did not receive the confirmation email. How can I confirm my account and log in?
Login trouble: why can't I log in to Alison?
I have forgotten my password. How can I reset it?
I did not receive the Reset Password email. How can I login to my account?
I have more than one Alison account, how do I merge them?
How do I delete my Alison Account?
What is the Alison Learner Dashboard?
How do I add my completed course to LinkedIn?
How to set up/off Study Reminders?
How do I download my Learner Record?
What are Account Settings for?
Change Personal Information in Profile
How do I add or change my profile picture?
How to change the language on Alison?
What information can other users see on my profile?
How do I unsubscribe from Alison mailing lists?
What is Alison Gamification?
What Is the Leaderboard?
What is XP and How Does It Work on Alison?
What Are Streaks on Alison?
How Can I Turn Off Gamification on Alison?
How do Alison courses work?
Do Alison courses have assessments?
How to start a course?
How to find specific courses?
I want to retake the module/topic. How can I do it?
How do I continue a course?
Can I download/print the course contents?
Where can I find my course Resources?
What courses have free Certificates?
What is the Alison English Vertical?
How can I improve my English language skills using Alison’s courses?
What is Alison Offline Learning?
How can I get Offline Learning for my course?
Why is my course not available for Offline Learning?
Why can I not complete my course assessment with Offline Learning?
How do I download the course after purchase?
Remove downloaded course
How do I cancel my monthly subscription?
Common Download Issues in Offline Learning
Can I make notes while taking a course?
How can I export my course notes?
How to switch language of a course?
How do I purchase my Certificate?
How can I pay for my Certificate?
What is the Card Verification Code (CVC)?
My payment was cancelled/declined. Why?
How to apply discount or voucher code?
Why do I have to pay for the Certificate if it was a free course?
Does Alison offer financial aid to purchase a certificate?
What is Alison pre-purchase offer?
How can I redeem my pre-purchased Digital Certificate or Diploma?
How long does it take to receive my Certificate?
Where is my order/certificate?
What is an Alison Gift Card?
How to use an Alison Gift Card?
How do I purchase a gift Card?
How can I redeem an Alison Gift Card?
Alison’s Resumé Builder introduction
How to create my Resumé?
How to download my Resumé?
Why is my contact number not showing on my resumé?
How to change the template of the Resumé?
How do I explore different career paths on Alison?
What is Alison Careers, and how can it help me?
What is the Mental Health Assessment for?
What is the Workplace Personality Assessment for?
How can I see my Workplace Personality Assessment results?
Common questions about Workplace Personality Assessment
What is the Aptitude Test?
How does the Aptitude Test work?
How can an Aptitude Test help me?
How to upload my existing Resume and update it on Alison?
What is the difference between Alison Careers and the Career Ready Plan?
What is the Alison Career Ready Plan, and how does it work?
Can I change my learning schedule after starting the plan?
Can I find recommended courses for my chosen career?
How can I use Alison’s career tools to improve my employability?
What is Recruitment?
How do I find open job postings?
Why do I need to complete my Alison Profile to apply for jobs?
What is an Affiliate Programme?
How does the Alison Affiliate Programme work?
How do I invite new learners to Alison as an Affiliate?
May I invite users to use the Alison App?
How can I track my Affiliate progress?
How do I receive payment?
I cannot request payment - the button is not active. What is the issue?
What is the best way to promote my Affiliate link?
How can I download the Alison App?
Is there Dark Mode in the Alison App?
In which folder are my Certificates downloaded?
What is the Alison Learner Dashboard in App?
How to set up/off Study Reminders in App?
Change Personal Information in Profile
How do I explore different career paths on Alison?
How to find specific courses in App?
I want to retake the module/topic in App. How can I do it?
How do I continue a course in App?
Where can I find my course Resources in App?
How do I get my Certificate?
How do I download my Digital Certificate?
How do I purchase my Certificate in App?
I did not receive the confirmation email. How can I confirm my account and log in?
Login trouble: why can't I log in to Alison?
I did not receive the Reset Password email. How can I login to my account?
The video is not working. Why?
Why did my course start from the beginning of the topic, not at the place I stopped?
My course shows different % of completion in the course and in the Dashboard. Why so?
My course progress is 100%, why am I not certified?
Why is my course progress/course completion not updating?
My payment was cancelled/declined. Why?
I had a voucher, but it is not available to me anymore
Where to find files downloaded in Alison App
I can not download the Alison App
How to clear your web browser cache or Temporary Internet Files folder, and why should I do it?
How can I get rid of an error message?