If your bundles are not showing anywhere on your shop, please follow the steps below.
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1. Check if You've Reached Your Plan Limit.
First, check if you've reached your plan's limit by going to the Plans tab of our app and checking your Plan Details:
If you haven't reached your limit, proceed to the next step.
If you have reached your limit, please upgrade to the next plan or wait until the next cycle for your bundles to be displayed again.
2. Check if the Bundle has expired
Check that the Start and End times of the bundle are set correctly to ensure it is displayed. For this, check the 'Active dates' in the Edit Bundle page.
3. Make Sure the Bundle is active:
The bundle's status is shown on the "Bundles" tab of our app for each bundle. If it's drafted, you can change that by clicking on it:
4. Make Sure Fast Bundle is Active on Your Theme
Go to the "Online store" > "Themes" > "Customize" > "App embeds".
From the apps, search for Fast Bundle,
Toggle on the radio box and save.
By this step, your bundles should be visible in your shop. If not, check the next step
5. Make Sure Fast Bundle is not in the Theme Code
Some long-time users may have a code in the theme to activate Fast Bundle. However, it's crucial to only activate Fast Bundle using 'App embeds' in the theme for activation.
Therefore, we need to ensure there's no Fast Bundle code in the Theme.liquid file.
How to Remove the Fast Bundle code from my Theme.liquid file:
Go to Shopify admin > Online store > themes > your live theme > Edit code.
Search for the "theme.liquid" file and click on it.
Search for these three lines of code related to Fast Bundle, remove them, and save. (As a general hint, this three-line code is placed before the </head>)
If there are no such lines, this means that there is no Fast Bundle-related code in your theme, and you're good to go.
You are done!
Now, Fast Bundle is working only via the "Embed apps" on your theme.
If your bundles are still not showing after taking the above steps, feel free to contact Fast Bundle support, and our support team will look into it for you ASAP.
We hope this article was helpful! If you have any further questions or need additional assistance, don’t hesitate to reach out to the Fast Bundle support team. You can contact us through the following options:
Live Chat: Get instant help via live chat on our website or through the Fast Bundle admin panel in your Shopify dashboard.
Email: Send your inquiries to Support@fastbundle.co, and our team will respond as quickly as possible.
We’re always here to assist you!