At FC Urban, we want every game to be a great experience. Your feedback helps us improve and keep things fun and fair for everyone!
How to provide feedback
If you have feedback about a game, a player, or the overall experience, you can share it in the following ways:
In the app: After your game, you’ll receive a notification or prompt to rate the experience. Use this to provide quick feedback.
Contact us directly: If you have a specific concern or incident to report, reach out to us via: support@fcurban.com
Speak to the master: Our game masters are there to ensure a smooth experience. If something happens during the game, you can talk to them directly.
What kind of feedback can you give?
✅ Game experience – Was the game balanced and enjoyable?
✅ Player behavior – Did everyone play respectfully? Any issues?
✅ Game organization – Were teams formed fairly? Did everything run smoothly?
✅ Any incidents? – Let us know if something needs our attention
Your feedback helps us keep FC Urban a fun, friendly, and fair football community.
Thanks for being part of it! ⚽💚