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What's the game's cancellation policy?
What's the game's cancellation policy?

Our cancellation policy

Luuk Kramer avatar
Written by Luuk Kramer
Updated over a week ago

We want everyone to enjoy the game, so we've got a system in place. If you're running late, cancel at the last minute, or don't show up for a game twice, you'll get a yellow 🟨card (consider it a friendly warning). If things don't improve in terms of reliability and punctuality, you might end up with a red πŸŸ₯ card, and we'll have to cancel your membership.

Important Update: Please be aware that cancelling your game late will result in the loss of your game credit. This policy is in place to ensure fairness and accountability, so make sure to manage your schedule accordingly.

City

Cancel before game starts

πŸ‡³πŸ‡± Amsterdam

4 hours

πŸ‡³πŸ‡± Rotterdam

4 hours

πŸ‡³πŸ‡± Utrecht

4 hours

πŸ‡³πŸ‡± Eindhoven

4 hours

πŸ‡³πŸ‡± Groningen

4 hours

πŸ‡³πŸ‡± Nijmegen

4 hours

πŸ‡³πŸ‡± Den Haag

4 hours

πŸ‡³πŸ‡± Arnhem

4 hours

πŸ‡¬πŸ‡§ London

6 hours

πŸ‡ΈπŸ‡ͺ Stockholm

6 hours

πŸ‡§πŸ‡ͺ Antwerpen

4 hours

πŸ‡¬πŸ‡§ Newcastle

4 hours

πŸ‡ͺπŸ‡Έ Alicante

4 hours

πŸ‡ͺπŸ‡Έ Murcia

4 hours

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