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Can I upgrade my membership?

Yes. You can upgrade anytime in the app, and the upgrade starts straight away.

How to upgrade

  1. Go to Profile > Settings > My Membership

  2. Choose the plan you want

  3. Tap Upgrade Plan and confirm

What happens when you upgrade

  • You only pay the difference. You get money back for the unused days of your old plan, and pay the new plan price minus that amount.

  • A new 4-week cycle starts that day. Your renewal date moves to the day you upgrade.

  • You get the new plan's full credits and bonus games. Unused plan credits from your old plan don't carry over.

  • Games you've already booked stay booked.

  • Pay-per-game credits are never touched.

Example

You're on Lite (€40 per 4 weeks) and upgrade to Smart (€60) with 7 of your 28 days left. Your unused Lite time is worth 7/28 × €40 = €10. You pay €60 − €10 = €50 today, and your new 4-week Smart cycle starts that day. This works on days left, not on how many games you played.

Tip: use your remaining plan credits before you upgrade, because they don't carry over.

Can't upgrade?

  • Membership paused: tap Resume membership first, then upgrade.

  • Account blocked for an unpaid invoice: pay the open invoice via the popup in the app first.

Yearly plans

Switching from a 4-week plan to a yearly plan, or to a higher yearly plan, works the same way: it starts straight away with a new yearly term, and you pay the difference. Going from yearly to a 4-week plan counts as a downgrade and starts when your yearly term ends.

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