✅ 1. Check Your Credentials
Double-check your email and password — make sure there are no typos.
Confirm you’re using the email linked to your Feasly account.
Check that Caps Lock is off.
🔁 2. Reset Your Password
Click Forgot Password on the login screen.
Enter your account email and follow the reset instructions.
Can’t find the reset email? Check your junk or spam folders.
🧹 3. Clear Cache & Cookies
Old cache and cookies can cause login hiccups.
Clear your browser’s cache and cookies, then restart it.
Each browser is different — check their help section if needed.
🌐 4. Update Your Browser
Make sure you're using the latest version of your browser.
Feasly works best on:
Google Chrome
Mozilla Firefox
Safari
🚫 5. Disable Browser Extensions
Some extensions (like ad blockers or privacy tools) can block login functionality.
Temporarily disable them and try again.
💻 6. Try Another Browser
Still stuck?
Try logging in using a different browser — if you're using Chrome, switch to Safari or Mozilla Firefox.
Feasly is optimised for desktop only, so make sure you're not using a mobile or tablet.
🔒 7. Check Company IT Restrictions
Occasionally, your company firewalls or IT security settings may block Feasly’s API calls.
If you're using a work device or are behind a corporate network, check with your IT team to ensure access to Feasly isn’t being blocked.
You may need to whitelist our domain or allowlist certain requests for full functionality.
Our IT Team can work with your IT team.
📶 8. Check Your Internet Connection
Ensure you're connected to a stable internet network.
Restart your router if needed.
🆘 Still Need Help?
If you’ve tried all the above and still can’t log in:
Contact us via chat and include any error messages or details. We’ll get you back in quickly.