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How Do I Get My 30-Day Money-Back Guarantee?

How to request a refund if Feasly isn’t the right fit for you.

Updated over 2 months ago

If you're not satisfied within the first 30 days of your paid subscription, you're eligible for a full refund — no stress.


Just one condition: you must have entered a feasibility into the platform. (Need help? Let us know — we’re here for you!)​


✅ How it works

  • Your 30-day guarantee starts when your first payment is made.

  • If you’ve used a promo code (e.g. 1 month free), your paid subscription begins after the free period ends.

  • You have 30 days from the first charge to request a refund.​


💬 What we’ll ask

To help us improve, we’ll ask why you’re cancelling.
You're not obligated to answer — but it really helps us make Feasly better.​


📩 Requesting a refund

To request a refund:

  • Message us via the in-app chat.

  • Refunds are typically processed within 7 business days.


🔧 Want to cancel?

📍 You can cancel in Your Account section.
Or click here for more info.


🆘 Need Help?

  • Click the Help icon in the bottom-right to search this Help Centre.

  • Start a chat with us — we’re here and happy to help!

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