It can be frustrating when your social accounts disconnect from Feedbird. This usually happens because of changes within those social media platforms themselves.
Here are a few common reasons for disconnections:
Password changes: If you update your password, you'll need to re-authenticate your account in Feedbird.
Social media updates: When social networks release updates or make changes to their systems, it can sometimes affect the connection with third-party apps like Feedbird.
LinkedIn's periodic disconnections: LinkedIn automatically disconnects third-party apps every 30-60 days as a security measure.
While we can't completely prevent these disconnections, our team constantly monitors your accounts to quickly identify any connection issues. We'll let you know if a disconnection occurs so you can easily reconnect your account.
Keep us in the loop!
Once you've reconnected your account, please let us know so we can reschedule any missed posts and ensure your content calendar stays on track.
Need to reconnect your account?
Check out this help article for step-by-step instructions: My profile got disconnected from the scheduler, how do I fix it?
Need more help?
If you have any questions or continue to experience disconnections, please don't hesitate to contact our support team. We're always happy to help!