If you need to modify or change the date/time of your booking, you will have to cancel your existing booking and make a new one. Please follow these steps carefully:
Consider the Cancellation Charges: Be aware that if you are within the defined cancellation period for an Experience, cancelling your booking to select a new date or time may result in cancellation charges.
Cancel Your Current Booking: To proceed with a new date or time, you will need to first cancel your existing booking. This can be done through the "My Bookings" section in your profile, where you can view all your bookings and find the option to cancel the one you wish to change.
Make a New Booking: After cancelling, you can immediately rebook the experience for your preferred date and time. Navigate to the experience you want to book again and complete the booking process with your new selection.
We recommend reviewing your options and the potential impact of cancellation charges before making any changes to your booking. Our customer support team is also available to assist with any questions you may have about this process.