Travelers
How to Discover, Book, Experience.
32 articles
About Fernwayer
For Travelers: what Fernwayer is, what makes an Experience, and the people who lead them.
- What is Fernwayer?FOR TRAVELERS: What Fernwayer is, and the kind of travel it's built for.
- The Fernwayer Style of TravelFOR TRAVELERS: What kind of travel this is — and whether it's for you.
- What Makes a Fernwayer Experience?FOR TRAVELERS: What you're actually booking — and how it's different from a typical tour.
- Who are Fernwayer's Experience Makers?FOR TRAVELERS: The people who create and lead Fernwayer Experiences — and who you'll actually meet on the day.
- Where can I travel with Fernwayer?FOR TRAVELERS: The countries and cities you can explore, and the kinds of Experiences you'll find.
About Joining Fernwayer as a Traveler
For Travelers: why to create an account, what it unlocks, and how to use Fernwayer on any device.
- Why "Join as a Traveler"?FOR TRAVELERS: Browsing is open to everyone. Joining is how you start planning your Fernwayer-style trip.
- Using Fernwayer: Website or AppFOR TRAVELERS: The website does everything — the iOS app adds a few extras.
- How do I stay updated?FOR TRAVELERS: How to keep up with new Experiences, destinations, and stories from Fernwayer.
About Planning Your Trip
For Travelers: three ways to plan a trip around Fernwayer Experiences — whether it's already mapped out, a work in progress, or one you'd like help with.
- Already planned your trip? Add Fernwayer ExperiencesFOR TRAVELERS: If your dates and destinations are set, here's how to anchor your days with rare Experiences.
- Designing your own itineraryFOR TRAVELERS: How to build a trip around the Experiences first — and fit everything else around them.
- Want help planning? The Human EditFOR TRAVELERS: How Fernwayer's curators design a complete, custom itinerary around you.
About Booking an Experience
For Travelers: how to book, what's included in the price, and what to know before you do.
- How to find an Experience on fernwayer.comFOR TRAVELERS: How to browse Fernwayer and find the Experiences that fit your trip.
- How to book an ExperienceFOR TRAVELERS: The steps from choosing a Fernwayer Experience to a confirmed booking.
- Fernwayer's pricingFOR TRAVELERS: What you pay and what it covers.
- Minimum and maximum group sizeFOR TRAVELERS: How minimum and maximum group sizes work, and what they mean for what you pay.
- Private and Shared ExperiencesFOR TRAVELERS: The difference between private and shared bookings.
- Booking for someone elseFOR TRAVELERS: How to book an Experience for others — and how to give them the fullest experience.
- What if the date or time I want isn't available?FOR TRAVELERS: What to do when the date or time you'd like isn't showing on the calendar for an Experience.
About Preparing for Your Experience
For Travelers: getting ready for the day, and staying in touch with your Experience Maker.
- Communicating with your Experience MakerFOR TRAVELERS: How Fernwayer Chat works, what's worth sharing, where you'll meet
- What if I'm running late?FOR TRAVELERS: What to do if you're delayed on the day for a Fernwayer experience.
- What to expect on the dayFOR TRAVELERS: How to get ready, and what to keep in mind on the day.
- Leaving a reviewFOR TRAVELERS: How to review your Fernwayer Experience, and why it matters.
- Do you have a Phone Number or Live Chat for Customer Support?This article directs the Traveler to the Chat Support
- What can a Traveler discuss with the Experience Maker? What topics should a Traveler contact Customer Support for?FOR TRAVELER
- I need to talk to Customer Support for help as the FAQs don't address my issue.