We do not offer phone support. However, our live chat service is designed to provide you with immediate assistance:
For Registered Users (i.e., completed "Join as Traveler"):
Accessing Live Chat: After you sign in, go to the chat tab in the notification center. Here, you can start a conversation through our Customer Support agents. Our team aims to respond within a few minutes. Please be patient, as our agents might be assisting other guests, but they strive to get back to you as quickly as possible. They are available 24/7 to ensure you receive the help you need at any time.
For Visitors (Before Signing Up):
Reaching Out to Us: If you haven't completed the "Join as Traveler" process yet, you can still contact us. Navigate to the Contact Menu on our platform to submit your questions or comments, and we will respond via email promptly.
Please understand that while we ensure our team is always ready to assist, there may be delays during peak times as they may be helping other guests. Our commitment is to provide efficient and effective support around the clock.