Currently, we do not offer phone support. Our commitment to providing prompt and efficient assistance is channeled through our live chat service, ensuring immediate support for our users:
Live Chat for Registered Users: Once you've completed the "Join as Experience Maker" process and signed in, access live chat via the chat tab in the notification center. Our customer support agents are on hand to start a conversation and aim to respond within minutes. While they might be assisting other guests, they endeavor to attend to your queries as swiftly as possible, available 24/7 to help at any time.
Support for Visitors: If you're yet to complete the "Join as Experience Maker" process, you're still welcome to reach out. Simply head to the Contact Menu on our platform, where you can submit your inquiries or feedback. We'll get back to you via email quickly.
In cases where a phone call might be more effective, our support team will initiate the call. This approach ensures we maintain a high level of support efficiency and personalization.
Rest assured, our priority is to ensure you receive the support you need, when you need it, even during busy periods. Our dedicated team is always here to assist, ensuring your experience as an Experience Maker on our platform is as seamless and supported as possible.