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✨ Highlights
This release focuses on empowering you with more control and better tools to create engaging offers and manage your events seamlessly.
Dynamic Offer Media: Now you can add both images and videos to your offers, making them more visually appealing and informative for your buyers!
Flexible Discount Codes: Reuse promotion and discount codes within the same season for your organization, giving you more flexibility in your marketing strategies.
Enhanced Reporting: Gain deeper insights with additional columns in your Settlement Report, providing more comprehensive data for your financial tracking.
🌍 All Integrations
These updates enhance your general FEVO experience, offering improved tools for offer creation, design, and reporting.
Showcase Your Offers with Images and Videos! 📸🎬
Showcase Your Offers with Images and Videos! 📸🎬
You can now add both images and videos to your offers, making your FEVO offers more dynamic and engaging for your buyers! This enhancement provides richer visual content directly within your offer media and cart carousel.
Value to You: This allows you to create more compelling and informative offers that truly capture your customers' attention and drive conversions.
Flexible Discount & Promotion Codes! 🏷️
Flexible Discount & Promotion Codes! 🏷️
This work will allow duplicate promotion and discount codes to be used within the same season for any given organization. With these changes will also be a need for validation/guardrails to prevent errors and buyer confusion.
Value to You: Streamline your promotional strategies and easily reuse codes for different campaigns within the same season, maximizing the reach and impact of your offers.
Increased Max Quantity for Non-Ticketed Offers (NTOs) 📈
Increased Max Quantity for Non-Ticketed Offers (NTOs) 📈
We are now permitting buyers to select and purchase up to 600 NTO items in one purchase! No longer will buyers need to make multiple transactions for their large purchases!
Value to You: This allows you to support larger-scale non-ticketed offerings, such as merchandise or add-ons, for major events, expanding the potential for your offers.
Relabeling FEVO Exchange Ticketed Offer 🔄
Relabeling FEVO Exchange Ticketed Offer 🔄
"FEVO Exchange" has been relabeled in all areas of EP to "FEVO Distribution Offer (Costco, Incomm, etc.)".
Value to You: This change provides clearer and more accurate terminology for various distribution partnerships within the platform, making it easier to identify and manage your offers.
Additional Columns to Settlement Report 📊
Additional Columns to Settlement Report 📊
Columns added to the Settlement Report in EP: Event Date (Local), Area, Event Name, Ext Event ID. Timestamp was also added to the Event Date (UTC). These changes/additional columns will be reflected in the exportable file.
Value to You: Access more comprehensive and granular data in your settlement reports, enabling more accurate financial analysis and reconciliation for your offers.
SEO Optimization for Event and Group Pages 🔎
SEO Optimization for Event and Group Pages 🔎
A Google search indexing fix for events and group pages in EP, by including <link rel="canonical" href="(event or group URL being served)" /> in all EP event and group links.
Value to You: Improve the search engine optimization (SEO) of your FEVO event and group pages, increasing their discoverability and organic traffic, leading to more exposure for your offers.
Platform Stability & Data Reliability 🛡️
Platform Stability & Data Reliability 🛡️
Ongoing architectural and infrastructure work continues to strengthen our core platform, leading to greater stability, faster performance, and more reliable data flow. This includes improvements in error handling and database efficiency, which are critical for the long-term reliability and scalability of the FEVO platform.
Value to You: Experience a more stable product with accurate data, enabling smoother operations and reliable client inquiries and reporting for your offers.
🎟️ TM Archtics, TDC, and Pac
Inventory Reimagined - Amount to Group Improvements🖥️
Inventory Reimagined - Amount to Group Improvements🖥️
We've rolled out several improvements to the Financial Tab within our Inventory Reimagined flow, aimed at enhancing flexibility and preventing unintended omissions when setting group amounts for TM Archtics, TDC, and PAC integrations. You can now quickly apply a single "Amount to Group" value across all areas and ticket types directly from the Financials table, saving you time. To help prevent oversights, an alert will now appear on the Inventory Set if group amounts are configured for some areas/ticket types but not all. We've made subtle yet impactful interface updates to the "Amount to Group" input fields, providing a smoother experience when you're hovering and making adjustments.
Value to You: These improvements enhance clarity and usability within inventory management, reducing potential errors and making your offer setup more efficient.
🎟️ AXS
Support for Provider Fees 💲
Support for Provider Fees 💲
We've updated our AXS integration to automatically ingest fees configured in the AXS Back Office platform. These fees will now display seamlessly to buyers both before and during their purchase flow in Enterprise. Fees from AXS are now calculated and displayed before items are added to the cart, supporting "All-In Pricing" on your ticket displays. Any fees pulled from AXS for an offer will be clearly labeled as "Provider Fees" in the buyer's cart. All fees ingested from the AXS Back Office will be displayed as a single total fee in the Enterprise Cart. All collected AXS Provider Fees will be paid out directly to your organization.
Value to You: This crucial update enhances financial accuracy and provides greater flexibility when configuring fees for your AXS integrated offers, ensuring transparency for your customers.
If you're interested in leveraging this new functionality for your AXS offers, please reach out to your FEVO representative to get this enabled!
🎟️ TM Host
Order Adjustments: Cancel Order API ✖️
Order Adjustments: Cancel Order API ✖️
We've implemented the Cancel Order API for TM Host order adjustments.
Value to You: This streamlines the process of canceling orders for your TM Host integrations, improving your efficiency in managing refunds and releases for customer purchases.
In Case You Missed It
Our previous release brought these updates:
Smarter Offer Creation: Find events faster with new search capabilities when cloning offers.
Enhanced Digital Delivery: TM Host confirmation emails now include direct claim links for digital tickets.
Improved User Privacy: We're rolling out foundational updates for cookie consent management, giving users more control over their data.
Thank you for reading the latest edition of our Release Notes! We hope these updates provide significant value to your operations and help you create even more successful events! If you have any questions or feedback, please don't hesitate to reach out.