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Payment - pay a year in advance
Payment - pay a year in advance

Customer doesn't want an invoice with each service

Beau O'Hara avatar
Written by Beau O'Hara
Updated over 3 years ago

Summary

In this scenario, a customer pays for a full year of monthly service but doesn't want an invoice sent each month.

Key Points

  • In the Work Order set the billing frequency to Yearly

  • Set the Next Invoice Date to be at the end of service

  • Update the quantity, pricing and Production Value accordingly

  1. Create the Work Order

  2. Set the billing frequency to Yearly with a date for Next Invoice Date to be at the end of that service (if it starts July 1 this year, enter June 30 next year)

  3. In the line items, either:

Update the quantity to 12 with the monthly price
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OR
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Keep the quantity at 1 and update the price to the annual amount

  1. Update the Production Value to the monthly amount

  2. Check the box [x] Hide Pricing on Work Orders

  3. Set the Services to Monthly in the Schedule Tab

  4. Click Save

If the customer has already paid, create an independent invoice for the payment / invoice. However, next year and every year thereafter, it creates a new annual invoice.


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