Summary
Payments are applied to open Invoices. A Payment can pay one Invoice or multiple Invoices. The Close Date of a Payment is when the money 'hits' the bank. You can close it the same day as the Payment or wait until the end of the week for when you take cash and checks to the bank.
Key Points
Add a Payment from several locations
From the Invoice tab
From within an Invoice
From Create a new... Payment
From the Dashboard > Sales > Payments
View all Payments received in Reports > Income
From the Invoice tab
From the Dashboard, click Customers
Find the customer who is making the payment and double-click the name
Click the Invoices tab
Find the invoice to pay
Click the down arrow next to the Edit button, click Pay
Here's the "Edit button, click Pay" zoomed in:
The New Payment dialog box appears. Note No matter which method you use to make a Payment the New Payment dialog box will be the same.
Along the top of the dialog box you'll see the customer's name and account number, and the Balance due on the account.
6. Enter the Date of the payment, this is the date you received the payment
7. Enter the Closed Date if you manually close payments, this is the date of deposit
(if you automatically close payments the Closed Date does not appear)
8. Enter the method of payment (cash, check...)
Important!
If the customer has a credit card on file, select the card, which will be at the
bottom of the drop-down list. This will charge the customer's credit card. If you
select Credit Card, the card on file will not be charged. Credit card is used to
apply a payment when you use a credit card service other than Stripe.
Tip To reduce the number of payment methods in this drop-down list, see Settings - Payment Methods
9. Enter the amount
10. For Reference # or Receipt #
To help track this payment, type in the date and the customer number or check
number, such as 06-04-17 check #123
11. If you are paying multiple invoices with one payment, click Distribute Payment
and the payment will be distributed across several invoices (as many as the
payment allows)
Note The Unapplied amount to the right of the Amount box (1650.00). If this payment is paying an individual invoice you must type that amount in the amount box to the right of the invoice this is paying. When you do, the unapplied amount goes to $0.00.
12. Click Save & Apply
From within an Invoice
Edit the Invoice and in the bottom right click the Add Payment button and proceed as above starting with Step 6.
From Create a new... Payment
Open the customer’s account
Click the down arrow in Create a new…
Click Payment
4. The New Payment dialog box appears, proceed as above starting with Step 6.
From the Dashboard > Sales > Payments
Click the New Payment button in the upper right.
Enter the customer's name in the Choose a Customer... box, and proceed as above starting with Step 6.
View all Payments received in Reports > Income
Go to Reports > Income to view Payments received. Use the Add Filter button to narrow your search.
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