Why does the A6V Microphone mute while the mute button is untouched?
Check the Setup Success or Not
1️⃣Test the Fifine A6V microphone with a laptop or a smartphone.
2️⃣Use another USB cable with a data transmission function to test the A6V.
Check the Interference
1️⃣Check if the mic mute button syncs with the physical mute button on the keyboard, such as a laptop/PC keyboard, or an external Bluetooth keyboard.
2️⃣Please keep the mic away from wireless gear, like a wireless mouse or keyboard, by using a boom arm, and test again.
3️⃣Unplug all other USB peripherals like keyboard, mouse, and other mics to test. Only plug the mic into your computer, and test it with each USB port. Do not use a USB hub or extension cable for the connection of the mic.
Software setting
1️⃣Check the "speaker icon" on your computer. If it appears red, your mic is muted.
2️⃣Go to sound settings- "Sound Control Panel" - "Recording Devices" - set "Fifine microphone" as the default input device - "Properties" - "Levels" - make sure the speaker icon is not in red.
3️⃣Make sure the computer is in work but not hibernation status (like black screen hibernation).
Grounding
1️⃣If there is a grounding problem, try to use a 3-prong to 2-prong adapter on one of your power outlets to break the ground loop.
Why doesn't the RGB have as many kinds of light/or change as fast (or slow) as I saw in the description?
If your A6V mic wasn't short-circuited or modified before, please send us a video at web@fifine.cc with the order number to confirm the problem, as well as the version of your AmpliGame microphone. Our after-sales support team will help fix it.