I plugged it into the 3.5mm jack of my computer, but it didn’t work.
Most of the current computers, especially laptops and Apple computers (including Mac, iMac, and Mac Mini), have only one 3.5mm input that combines the mic jack and headphone jack. That means you need to plug in a microphone with TRRS to get it to work on those computers. However, K667 is a TRS microphone, so it may not work when you plug it directly into your PC.
Does K677 possibly work on those computers with a mic and headphone combo 3.5mm input jack?
Yes. You're not really buying the wrong product; just a simple USB sound card will help fix the problem, which makes this K667 mic a computer USB-compatible mic.
My laptop has a dedicated 3.5mm MIC jack. I plugged the mic in, but it still didn't work.
Once you hook up K667, it will replace the original internal mic. So, you won't see any notification to tell you the mic is ready to work. And in every application, you just need to set the built-in mic as the default input, and you're good to use K667.
Thus, what you could do now is to check if K667 replaces the internal mic. Right-click the speaker icon, choose "Recording Devices", check if the level meter of the built-in mic (usually listed as Realtek High Definition Audio or something like that) bounces when you speak to K667. If not, just contact us right away with your test info. If the meter turns green and moves, just make sure this internal mic is the default setting in all applications you're going to use.
If you're using an Apple computer that also has two 3.5mm jacks and one of them is a MIC input, but the mic still didn't work, it gets tricky to find out the reason. Because we can't tell if it's a defective problem. The best solution is to find another computer with a 3.5mm MIC input to test out.
If the troubleshooting methods above still cannot solve your problem, feel free to contact us at web@fifine.cc. Please include the order number and specify the problem in your email.