Just follow the playlist: http://bit.ly/k026problemsolving to check if the USB receiver is recognized by the computer and if the receiver and transmitter are paired. If not, just follow the tutorial to reset it!
FIFINE K026 setup basis (1:57-2:30)
Turn the transmitter (your mic) on and plug the receiver into the PC
If the receiver flashes blue in the second. The indicator stays on blue when paired; you can use the mic.
When the battery is low, the LED screen flashes. You need to change the new battery in time.
FIFINE K026 setup in MAC (0:37-1:08)
Choose “System Preference” – “Sound” – “Input” – “Input”- “USB PNP Audio Device.”
Select the same option for "Output" if the output device is plugged into the 3.5mm jack of the microphone. If you want to output the sound from the built-in speakers of your Mac laptop, please select "Internal Speakers" as the output device.
Want to monitor the recording? Turn on the recording software, like Audacity. Select "USB Audio Device" as the input and output device. Click "Software Playthrough (on/off)". Then start recording.
Setting in Windows 10 (1:09-1:56)
Right-click the speaker icon in the right corner. Choose “Sound” and click “Recording”. If "USB PNP Audio Device" appears and the bar-type icon turns green and bounces when you talk to the mic, the K026 is recognized by your PC
No sound picking? Right-click the icon, choose “Properties” – “Listen” – “Listen to this device”. Choose “Level” and adjust the volume to check if it’s muted.
Then go back to “Playback” and remember to set the “USB PNP Audio Device" as the default device and don’t mute it.
If you want to output from the speaker connected to your PC, click into "Playback" -choose "USB PnP Audio Device" -right click and choose "Disable". Meanwhile, Enable the "Realtek High Definition Audio".
Use multiple K026 simultaneously, or there’s interference (2:31-2:48)
You need to change to another available channel. After clicking on the channel button, the LED screen on the transmitter flashes, and the light on the receiver flashes blue for a second and stays on blue again. That means the channel has changed.
Reset the model (2:50-3:40)
If changing the new batteries or other frequency doesn’t work, you can reset it.
Turn off the mic and unplug the receiver.
Turn on the mic. Press and hold the channel button until the screen flashes. Plug the receiver in at that time. Wait for the steady blue light to turn flash of blue light, then extinguish. Then click the channel button again to confirm the setting.
When the mic screen stops flashing, and the indicator of the receiver turns blue, it has successfully reset.
Contact
If the troubleshooting methods above still cannot solve your problem, feel free to contact us at web@fifine.cc
Please include the order number and specify the problem in your email.