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K669B Is Not Recognized or Produces No Sound

Lola J. Strain avatar
Written by Lola J. Strain
Updated this week

Windows


Is there a link for the FIFINE K669B microphone?

Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac, and even Linux, and Chromebook systems. So there is no specific driver to download. If the driver fails to trigger the automatic installation on Windows, just follow the steps below to update and reinstall the driver. For the other system users, please check out the corresponding tabs.

Windows can't recognize FIFINE K669B

At this point, there’s the same method for the FIFINE USB microphone. So let’s check it out on the radio below from 0:21 to 3:16.

✔️First, you should check if the USB PnP audio device is recognized:

Right-click the “speaker” icon in the lower right corner of your computer. Go to "Sound", then choose "Recording." You can check if the USB PnP audio device shows out and it is the default device.

⚠️If the USB Device is not recognized or no USB PnP Audio Device appears in the sound settings, try to follow these steps:

  1. Test the mic on another computer and check if the USB PNP audio device appears.

  2. No other PC available? Go to “Start Menu” < search “Control Panel” < “Device Manager” < “Sound, voice, and game controllers” < check if the “USB PNP Audio Device” is in the list.

  3. If a USB PNP audio device/ unknown USB device appears, right-click it and choose "Update driver" software and “Browse my computer for driver software”. Then click “Let me pick from a list of available drivers on my computer”.

  4. Wait for a while, and your PC will have updated its software.

  5. Go back to “Sound, video and game controllers” < right click “USB PNP audio Device” < “Uninstall”. So your microphone driver will be removed.

  6. Now you can restart your computer and plug the mic into another USB port. At that time, your PC will recognize your mic again.

For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound", click "Sound Control Panel" at the upper right of the pop-up window.

It didn't work even after reinstallation and update of the driver.

  • Please download the application from the link below to clean up the USB registry of your PC. The code for unzipping the file is "fifine".

  • Plug the FIFINE K669B microphone into your computer, uninstall the "Unknown USB Device" under the Device Manager, then unplug the microphone. Skip to the second step if there's no "Unknown USB Device".

  • Stay on the Device Manager, double-click the app to run. Select “Clean”. Finally, restart the computer and replug the mic into another USB port.

It's recognized, but I didn't hear any sound coming out of my Windows when I spoke.

If the USB PnP audio device appears but no sound comes out, troubleshoot if the level meter moves by following the video below (from 3:21 to 5:27).

  • Go to the “Recording” of the “Sound” setting, to check if the level meter moves when speaking to the mic. If nothing changes, confirm the input and output volumes are not muted.

  • Then go to the “Properties” of the input and output device and adjust the level to around 50%-75%.

  • You can also adjust the on-body volume knob on the mic and get the volume level you want.

🛎️If the level meter remains the same, test the mic on another PC or restart your PC and plug the mic into another USB port without using a USB hub.

For the latest Windows users, in order to access the sound settings, please right-click the speaker icon at the bottom right-choose "Sound", and click "Sound Control Panel" at the upper right of the pop-up window.

After upgrading to Win 10, the FIFINE K669B doesn't work.

If the level meter doesn't move, please check if the microphone gain knob at the bottom is turned up.

Troubleshoot if the level meter does NOT move by following the video below (from 5:53 to 6:52). You can take a quick browse here:

  1. Choose “Settings” - “Privacy” - “Microphone.”

  2. Click the “Change” button under the “Microphone access for this device is off.”

  3. Choose “On” of the “Microphone for this device.”

  4. Choose “On” of the “Allow apps to access your microphone.”

  5. Choose the Apps that you want your mic to work on.

  6. Finally, restart the computer.

For the latest Windows users, in order to access the sound setting, please right-click the speaker icon at the bottom right-choose "Sound", click "Sound Control Panel" at the upper right of the pop-up window.

Mac


Is there a link for this microphone driver?

Sorry no. Because all FIFINE USB microphones use a universal driver built into Windows and Mac, and even Linux, and Chromebook systems. So there is no specific driver to download.

My Mac is not recognizing the K669B.

At this point, there’s the same method for the FIFINE USB microphone. So let’s check it out on the radio below from 6:53 to 8:16.

Check if the USB PNP audio device appears in the sound settings first: Click on the Apple icon on the top left of the screen. Choose "Sound" and click on "Input". Now you can see if the USB PnP audio device shows out.

No USB PNP audio device appears in the sound settings? Follow these steps:

  1. Test the mic on another computer and check if the USB device appears (The fastest way).

  2. No other computer available: unplug all the USB devices from your Mac and replug the mic from another USB port without using a USB hub.

Doesn’t work? Email us via web@fifine.cc!

The FIFINE K669B mic is recognized, but no sound on my Mac.

If the USB PnP audio device appears, you can follow the video from 8:22 to 10:25.

  1. Go to “Input” and “Output” of the “Sound” setting in the “System Preferences”. Make sure the “USB PNP Audio Device” volume is on. Then adjust the on-body volume knob to a decent level.

  2. Go to “Input” and check if the input level meter moves when speaking to the mic. If not, restart the computer and replug the mic into another USB port without using a USB hub. If the result is the same, test it on another computer.

  3. If the level meter moves when you speak to the mic, then make sure that the headphone/speaker you’re using is the correct output device. You can adjust the level from the speaker icon at the top of the screen to confirm the system is not muted.

💡Due to the FIFINE K669B being a cardioid mic, which has a bit shorter sweet range to capture sound. If you’re not recording within 5 inches, the volume would be a bit low.

🏷️Still haven't heard the feedback? Go to “QuickTime Player”, go to “File”, and choose “New Audio Recording”. Click the arrow next to the record button, then choose “USB PnP audio device”.

Chromebook


Will the FIFINE K669B mic work on a Chromebook?

Because of the variations of the Chrome OS system, we have only confirmed that the computer models and system versions below work.

Toshiba Chromebook 2 (2015) with OS Version: 67.0.3396.99;

Acer R11 with Version: 71;

Acer C720, Acer C740, Samsung Series 3, and Samsung Series 5 with OS Version: 72.0.3626.117.

Then download a Voice Recorder app from the Play Store, and you're good to go.

Mobile


How to use K669B with smartphones (Android and iPhone) or tablets (Android and iPad)?

It works when used with a proper USB adapter. But we recommend using it only with Windows and Mac computers, because you can't speak into the microphone and hear from the smartphone at the same time.

Android with a micro-USB port needs a micro-USB male to Type-A female adapter.

Android with a Type-C port needs a Type-C male to Type-A female adapter.

iPhone/iPad with a Lightning port needs a Lightning male to Type-A female adapter.

iPhone/iPad with a Type-C port needs a Type-C male to Type-A female adapter.

Highly recommend the adapter from the Apple store if you do want to use the mic for your Apple mobiles.

Game Console


How to use a wired/wireless headset along with K669B on a PlayStation console?

⚠️Go to "Settings"-"Devices"-"Audio Devices"-uncheck the option of "Switch Output Device Automatically"-plug the microphone into the console while the headset into your controller-choose the correct input and output devices. The shortfall is that you have to do it whenever you use your PlayStation.

How to use K669B with an Xbox?

⚠️The mic doesn't work with the Xbox console or controller directly. So we don't recommend using it with the Xbox. But there's a way to do so. You can get it to work, but the sound quality would become so bad that you would rather not do so.

Plug the mic into a computer-enable the monitoring feature, and find a 3.5mm audio cable-plug one end into the computer headphone jack and the other end into your Xbox controller.

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