Effective Date: 25.07.2025
If you identify a security vulnerability in our systems, we encourage responsible reporting:
Submit a detailed report to our support team via the web chat.
Include: Description, reproduction steps, potential impact
Do not publicly disclose without coordination
Do not attempt data exfiltration, denial of service, or lateral access
We pledge to:
Acknowledge valid reports within 3 business days
Provide updates on the remediation process
Offer public or private credit (upon request)
This policy does not grant authorisation for testing, and legal safe harbour applies only if all terms are followed.
Contact support via the web chat.