Follow these simple steps to edit your timesheet:
1. Tap into the Timesheet
Once you have finished your shift, a timesheet will appear on the Florence app. Tap on this timesheet to begin. Please note that there is no clock in or clock out.
2. Tap 'Edit Timesheet'
Tap Edit if your actual start or finish time was different from the times shown on the shift. You must adjust your time if you arrived late. You will also be prompted to enter a reason for adjusting your start or end time.
3. Submit Your Timesheet
Review the information you've entered to ensure it's accurate, and tap Send for approval.
Important: Note on Changing Break Times
Changes to break times are only permitted with express approval from the manager on site. If you received approval to change your break time, please email hello.ca@florenceapp.com.
What happens next
Your timesheet goes to the care home to be approved. Once it's approved, the shift is ready to be paid. You can check the status of any timesheet in the app.
If you don't submit your timesheet, we'll submit it for you a couple of working days after your shift, using the times the shift was originally booked for. That's why it matters to edit it yourself if your actual times were different, otherwise you may not be paid for the hours you really worked.
If something looks wrong after you've submitted, email us at hello.ca@florenceapp.com and we'll help you sort it out.