Healthcare Professionals
Help with shifts, timesheets, pay and your account, once you're working with Florence
By Thomas and 2 others3 authors63 articles
- What documents do I need to start?
- How do I upload or replace a document?
- Why was my document rejected?
- Keeping your documents in date
- Signing your worker contract
- What happens after the interview?
- What professional certification do I need to work with Florence?
- How do I prove my employment eligibility?
- What training certificates do I need to provide?
- My VSC is expired, can you help me get one?
- I qualified as a nurse outside of Canada, can I work as a nurse with Florence?
- How do you use and protect my sensitive information?
- How do I get a record of my immunizations?
- How do I get paid?
- What kinds of shifts do Florence offer?
- How much do you pay for shifts?
- What is Florence?
- What can I expect from the interview?
- Who can give me a reference?
- What if there are gaps in my employment history?
- What is a VSC and why do I need one?
- What clinical experience do I need to work for Florence?
- Do I need to be vaccinated against COVID-19 to work with Florence?
- Do I need to have yearly influenza vaccine to work with Florence?
- How do I register?
- Why do I need a proof of address?
- Which immunizations do I need to provide a record of?
- How long does onboarding take?
- What if I have a past misconduct on my CNO registration?
- How to cancel a shift
- Why are there no shifts?
- How can I edit my timesheet?
- How can I change my banking details?
- Florence's Cancellation Policy
- Deleting your account
- Suspensions and account reviews
- Why Florence? For Healthcare Professionals
- What are my ratings based on?
- Finding your way around the app
- How do I find and book a shift?
- Setting your availability
- Favouriting a care home
- Verified skills — unlocking more shifts
- What to expect on your first shift
- How do I change my email address?
- Your SIN and payment details
- Updating your personal details
- Managing your notifications
- I can't book a shift
- When and how often am I paid?
- I can't log in to the app
- My timesheet is missing
- I haven't been paid, or my pay is late
- My pay was the wrong amount
- Am I employed by Florence, or self-employed?
- Being asked to do something outside your scope
- Can I work for Florence alongside another job?
- Breaks on shift
- Coming back to Florence after a break