Fluent is an AI platform that reads incoming customer and vendor documents — purchase orders, invoices, order changes, and more — and turns them into ready-to-process work with little or no manual data entry.
Instead of copying information from a PDF into your ERP, you send the document to Fluent. It extracts the key fields, checks them against your system data, and routes the result for review or directly to your ERP.
How it works
A document comes in — via email, WhatsApp, manual upload, or a connected channel
Fluent reads and extracts it — customer, line items, quantities, pricing, dates
It creates a draft — routed to the right person or team for review
You approve it — with any corrections or additions
It goes into your system — pushed to your ERP, CRM, or other connected platform
Your team focuses on exceptions, not data entry.
What's next
Logging in & navigating the workspace — how to sign in and find your way around
How to upload a document manually — submit your first document
Understanding document statuses — what each status means
FAQs — common questions answered
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