Supported file types
Fluent accepts most common document and image formats, regardless of how the file arrives (email, WhatsApp, upload):
Documents: PDF, DOC, DOCX, ODT, RTF, TXT, Markdown
Spreadsheets: XLS, XLSX, ODS, CSV, TSV
Presentations: PPT, PPTX, ODP
Images: JPG, JPEG, PNG, WEBP
Data & config: XML, JSON, YAML, TOML, HTML
Audio: MP3, WAV, M4A, OGG, AMR, WEBM
Archives: ZIP (auto-extracted, including nested zips)
Best practices for clean extraction
Send clear PDFs whenever possible. A searchable PDF beats a scan, and a scan beats a photo.
Include all pages. A missing page often means a missing line item.
Avoid password-protected files. Fluent can't open them.
For photos: hold steady, avoid shadows, keep the document flat. Dark or blurry photos reduce extraction accuracy.
Don't flatten tables into images. A PDF with real text tables extracts more accurately than a screenshot of the same PDF.
Not sure if a format is supported? Send it anyway — Fluent will either process it or let you know. If you use something specialized that isn't on the list, contact support@fluenterp.com.