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All CollectionsOnline store and ordersWhile waiting for your order and after receiving it
I received an automatic message about my order being completed, even though I have already received it. Why?
I received an automatic message about my order being completed, even though I have already received it. Why?
Updated over 2 weeks ago

Our order system occasionally processes updates, which may result in order confirmation emails being sent for orders that have already been delivered.

You can simply disregard the message, as we are not re-shipping your order.

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