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How to Return a Portion of a Payment to eMedNY

This resource guides you through the process for returning a portion of a claim's payment to eMedNY

  1. In the Claims grid, click on the Edit Claim icon associated with the claim that requires adjustment.
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  2. Modify the units to reflect the correct amount for claim line and Save the changes.
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  3. In the Claims grid, change the Status to Ready to rebill the claim. When a claim that already has a payment is rebilled it will first refund the entire amount paid, then it will bill the new amount on the claim.
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