If a driver needs to switch to a different vehicle partway through their shift, you can reassign them using the Switch Vehicle button on their assignment. The assignment splits automatically and the driver's remaining trips follow them to the new vehicle
How to change a vehicle before the shift starts
Navigate to the Assignments screen in RoutingBox.
Open the driver’s assignment.
Use the Vehicle dropdown to select the new vehicle.
Save the changes. Note: Do not use the "Switch Vehicle" button before the driver starts their shift. This function is specifically designed for mid-shift changes.
How to switch a vehicle mid-shift
From the main navigation, go to Dispatching → Assignments.
Find the driver's current assignment.
Click the Switch Vehicle button on the Vehicle field of the assignment.
Select the replacement vehicle from the list.
Confirm the switch. The assignment splits automatically at the current time and the driver's remaining trips follow them to the new vehicle.
The driver will appear twice on the Assignments screen for that day. This is expected and lets RoutingBox accurately track which vehicle completed which trips.