Allow multiple team members to use the same account while still tracking who created or modified reservations.
When is this useful?
Multiple employees share the same computer.
The host stand uses a shared login.
You want to see which team member handled a reservation.
You want reservation activity to be linked to the correct employee.- Employees must create and activate their own accounts to enable proper tracking.
How to enable account sharing
Adding/Inviting Team Members
To enable account sharing, you first need to add employees as team members:
Navigate to Manage → Team Members.
Click on Invite Team Member.
Enter the employee’s email address to send them an invitation. Once they accept, they will be added to your team.
Go to Team Members.
Find the account you want to use as a shared account.
Click the grey arrow next to their name.
Enable Share with team members. Save your changes.
What happens next?
When someone logs in using that account, they will see a popup displaying all available team members.
They can then select their own profile before continuing. Any reservations they create or modify will be linked to the selected team member, making it easy to track who handled which reservation. Additionally, the system records the account used for each action in the reservation's activity log. If an employee uses their personal account, their name will appear in the log, providing a clear record of who performed the action.