In FRANK, you can add multiple users to one account and set user rights individually. If your team works across multiple restaurants, FRANK makes managing access effortless.
When a team member uses the same email address in more than one restaurant, FRANK automatically links their accounts, no extra steps needed.
How to add a new member to your account
In FRANK, go to Manage → Team Members.
Click the blue + Team member button at the top right.
In the pop-up that appears you can add the new team members' name, email address (they will receive an invitation to start working with FRANK on this email address), and set the user rights.
How FRANK automatically links Team Members between restaurants
When adding a team member, FRANK checks whether their email address already exists in another restaurant account.
If their email already exists in another FRANK restaurant, the new restaurant is automatically added to that user. No duplicate accounts — just one login with multiple locations attached. This makes access seamless for staff who work across different venues.
Switching between restaurants
Once a team member is linked to multiple restaurants, switching locations is simple.
To switch restaurants:
Click the restaurant name in the top-right corner of the screen.
Select the restaurant you want to open from the dropdown menu.
Tip: start typing to filter the list and find restaurants faster.When logging in again, FRANK automatically opens the last restaurant you used.
Perfect for managers or owners who regularly switch between venues.
Roles and Permissions (per restaurant)
Each restaurant can assign its own roles and rights to a team member. This means a user’s permissions can vary depending on which restaurant they’re managing.
Key points:
Roles (e.g. Admin, Staff) are set per restaurant per team member.
When you switch to another restaurant, your permissions switch instantly with you.
Example:
A team member is an Admin in Restaurant A
And a Staff member in Restaurant B
When they switch from A to B, they immediately operate with B’s permissions.
This guarantees secure, accurate access control across all locations.