If you're experiencing issues with the Freebee mobile app, we're here to help! Our team is dedicated to providing you with the best support possible. To get in touch with us, please use our fillable contact form.
In your form please provide us with the following details. This will greatly assist us in troubleshooting the problem your experiencing:
• The type of device you're using.
• The OS version installed on your device.
• The last update you performed on your device.
• The last update you installed for the Freebee app.
• Any screenshots illustrating the issues you’ve encountered.
Once we receive your message, one of our dedicated agents will reach out to you as soon as possible with a resolution. In the meantime, if you need to request a ride, please feel free to dial Freebee's Dispatch Line at (855) 918-3733.
Please note: The Ride Freebee app requires iOS 14.0 or later and/or Android 6.0 or later. Also, the Ride Freebee app is only accessible within the United States.